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Home > Info & Resources > Webinars >Quality Webinars

Quality Webinars

​Previously recorded webinars are at your fingertips. Just register and watch at your convenience.​
 
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​Webinars are typically in .WMV (Video) format, however some may be embedded as .FLV (Flash) files. You may need the most current Adobe Flash Player. Go to all live webinars or recorded webinars.

 

Making the Transition to AS 9100 Revision C; Key Issues to Consider ​​Thousands of Aerospace suppliers will be affected by the revision being proposed to AS/EN 9100. Some significant changes are being proposed to this International Aerospace Standard. Join us for this webinar and be informed about the key changes being proposed to the document. AS 9101 Revision D, a game changer in Aerospace quality system audits ​The Aviation, Space & Defense Industry Controlled Other Party (ICOP) Scheme relies on thorough, value-added and professional CB audits in order to have confidence in the AS91X0 certificates of suppliers. In order to make the CB audit process more robust and conducive to a process based protocol, a team of industry experts has been working on a revision to the AS9101C checklist, since 2008. 11 Reasons Why Internal Audits are Ineffective Topics to be covered are 11 reasons why internal audits are ineffective, How to make them effective through a process approach, Communicating audit results, Elements and Characteristics of a process, and Critical elements and preparation.​ ISO 9001:2008 and ISO 9004:2009, an update ​As the Technical Committee TC176 released the first drafts of the amendments to ISO 9001 and ISO 9004 documents, expected to be released in 2008 and 2009, respectively, we looked at the changes being proposed to those documents. What is ISO 9001:2008 and Should I Care? ​Who Should Attend? Anyone involved with ISO 9001 and 9004 implementation; anyone who is involved with the maintenance of the ISO 9001 certification at their respective organizations. ISO 10012 - Complaints Handling Process Customer focus is a key principle of ISO 9000. Customer complaints, while unwanted, need to be adequately managed ISO 10002 provides for an effective customer complaint handling process Learn about the guiding principles and complaint-handling framework, suggested by ISO 10002.​