K.E.Y.S.
Knowledge
Not just WHAT the rules are, but HOW and WHY they benefit the employee and the organization.
Expectations
Often employees don't know what the true expectations are as they relate to compliance. In many workplaces employees see rules and regulations as "guidelines" that are optional, based upon the circumstances. Learn the importance of leadership example, clear communications and consistency to drive performance in all situations.
Yell a lot
We needed something to go with “Y” but it actually represents the importance of feedback; from positive reinforcement to coaching or counseling and when disciplinary action is appropriate to drive compliance. We’ll discuss the worst thing leadership can do as it relates to compliance and overall job performance.
Support
Leadership must provide resources to encourage employees to comply with safety rules. Management must implement a systematic approach for identifying and removing barriers to a safe job performance. There are hidden activities, which are often under resourced, that result in weak and inconsistent compliance.
Presenter
Steve Boydston - DNV
Mr. Boydston, CSP, ARM, ALCM, has worked with numerous companies in various industries over the past 20 years. He has assisted them in improving their safety performance by integrating behavioral principles into traditional management systems, leveraging the knowledge and skills of individuals throughout organizations and creating positive cultures based upon the three R's; Respect, Responsibility, and Recognition.
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