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Tan Gek Eng (Ms)

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Home > Certification > Management Systems >Quality

Quality

​Customers are becoming increasingly quality-conscious. They need to know that your organisation strives meet their needs. A certified quality management system demonstrates your commitment to quality and customer satisfaction.
 
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Purpose

Quality management systems provide a framework for focus on customer and product requirements, process performance and effectiveness with emphasis on continual improvement and objective measurement. ​

Benefits

​Implementing and having a certified quality management system will help you achieve consistency, improve internal processes and fulfil contractual obligations. Additionally, it gives a competitive advantage and increases customer confidence. Continual improvement is an embedded philosophy, enhancing customer satisfaction and business success.
ISO 9001 An ISO 9001 certificate proves that your quality management system has been certified against a best practice standard and found compliant. ​​​​​ ISO/TS 16949 ​ISO/TS16949 is the automotive industry’s international quality management system standard.  ​​​ TL 9000 TL 9000 is the quality management system standard specifically developed for the telecommunications industry and its supply chain.  Aviation Space and Defence The AS/EN 9100 series of standards for the aerospace industry ensures quality in all parts of the supply chain of the aerospace industry. Combined certification ​Combined certification is a way to get your management system certified to multiple standards in one go. ISO/TS 29001:2010
 
ISO/TS 29001:2010 was developed to meet the needs of the oil and gas industry, specifically the major petroleum, petrochemical, and natural gas organizations, as well as, government and regulatory agencies, as the basis for qualification of the quality management systems of equipment manufacturers and service suppliers.​ ISO 13485 ​An ISO 13485 certificate proves your commitment to the quality of medical devices. It enables you to demonstrate that your quality management system has been assessed and found compliant in order to meet regulatory requirements and customer needs. Food & Beverage ​Incorporating a food or feed safety management system puts you ahead by changing your company’s approach from a reactive to a proactive way of thinking. Consumers demand that what they eat and drink is safe, and they hold retailers responsible for any failures. Food quality, safety and sustainable practices begin at the farm. Retailers therefore need to systematically address food safety in every step to prevent failures.